With 5G on the horizon, more than ever, consumer habits are in the focus and poised to fuel growth. A savvy coffee shop owner knows each morning is their peak opportunity. With 89 percent of consumers looking at their phones within an hour of waking up, how are local businesses optimizing this opportunity to capture a sale?
Clearly, mobile purchasing continues to gain popularity. In fact, 29 percent of consumers report making an in-store mobile payment. This is up nearly 50 percent from 2016.
Instead of having to face bad reviews and losing customers over the slow, tedious nature of the current cashier system, implementing a mobile solution is a benefit to both you and your customers.
The good news is that with so many people who have access to mobile devices, you can better serve your customers without having them wait. By going mobile, they can make a purchase at their convenience. Allowing customers to think over what they want and make the selections that they will enjoy.
Arguably, the best reason to implement mobile purchasing for your business is that it greatly reduces the errors which can cost you refunds and customers. It also turns customers into your cashier.
According to a recent orderTalk survey, at least 45 percent of U.S. adults believe that within the next 12 months, they will increase their use of online ordering with nearly two thirds of Americans already in the habit of ordering digitally.
As mobile ordering increasingly becomes an American way of life, small business owners must work one step ahead of current consumer demand to maximize sales and maintain a strong reputation.